MEET THE TEAM
Learn about our professionals!
We are locally owned and operated by animal lovers! We have trained pet care professionals. Our entire management team is trained in Animal CPR and First Aid. Wags and Whiskers is also a member of the IBPSA- The International Boarding & Pet Services Association. Our salon team possesses expert skills and years of experience in pet handling, breed cuts, and hand-scissoring. Our dog handlers and kennel technicians have experience administering medication and have unmatched attention to detail.
Owner, Joleene Williams is passionate about animals. Opening a pet resort had been a dream come true. Having three dogs and one cat, she wanted a place that loved her babies like she did. Her vision was a facility that was transparent and one that the babies are eager to visit. Wags and Whiskers was built with cage-free accommodation, state of the art cleaning system and up-to-date technologies with air purifiers and live cameras.
Your team of pet professionals starts with general manager, Scott Palmer. Scott comes to Wags and Whiskers with 22 years of Animal care experience. He was a Vet Tech for many years at Care Animal in Dothan, AL. Scott is married with two children and four fur babies. Scott and his team are trained to handle all your pet's needs.
Meet our pet professionals that will be loving on your furry friends!
PACCC Certified
Owner & Manager
Joleene Williams
PACCC Certified
Owner/Operator
If you know anything about Joleene - you know she loves dogs! Opening up a dog daycare business has been a passion and now a dream come true.
Joleene is an established business owner, wife, mother, and animal lover. Born and raised in Houston, Texas. Joleene graduated from Texas Tech University with a Bachelors Degree in Business Administration. Business opportunities brought Joleene and her family to the Dothan area. Joleene enjoys everything outdoors like gardening and boating.
Her husband is Greg and they work alongside each other at Rebath. Her only son, Blake is married to his high school sweetheart Hannah. Joleene has three dogs- all rescues and one cat who lives the life at Rebath. The opportunity to be around dogs and cats 24/7 is a dream come true.
Scott Palmer
PACCC Certified
Owner/Operator
Born and raised in Dothan, Alabama, Scott has been working with animals for 24 years.
He started working after school for a local vet hospital, graduated from Veterinary Technician school in 2002, and has been working as a Veterinary Technician ever since. Scott brings years of experience, knowledge, and enthusiasm to our team and his passion for animals is limitless! Scott and his family live in Dothan, and during his spare time he enjoys spending time with his family, watching Auburn football and Atlanta Braves, and coaching little league sports.
Scott has four dogs - Deuce (French Bulldog), Max (Shorkie), Rambo & Stone (Doberman Pinchers)
Joy Parkman
General Manager
Joy brings with her over 20 years experience in animal care. From working as a vet tech, living in Auburn to 2.5 years managing our local Humane Society and 15 years of extensive experience in animal rescue, she has done it all. When she’s not working with our crew at Wags, she’s spending time with her son Noah and daughter Sadie, taking trips and soaking up family time. You’ll also find her devoting countless hours to local animal shelters and her own, non profit, pet rescue, Joy’s Pet Haven.
She boasts a special affinity with dobies, as she has two currently, Arya and Ragnar, and two special loves, Ava and Axl, waiting at the other end of rainbow bridge.
Given her love of, and commitment to, rescue Joy also has Teddy and Fitz, her smaller rescue dogs and two rescue cats, Birch and Estelle who oversee the rescue while Joy works at Wags.
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WHAT YOU NEED TO KNOW
Our Certifications
In 2016, the pet care services industry witnessed the launch of the first professional pet care certifications conducted by an independent, third party.
The Professional Animal Care Certification Council (PACCC) is on a pet safety mission through the certification of pet care professionals. IBPSA is extremely proud to be a PACCC Gold Sponsor and of our many Members who are now independently certified by PACCC. Indeed, at last count, the majority of PACCC certified professionals were also IBPSA Members. Why? We believe it’s because we offer the educational resources and preparation for successfully passing the intensive PACCC exams.
When choosing a boarding, daycare or grooming facility, be sure to ask about their certifications.
Becoming a CPACP shows your clients, colleagues, and community that your professional qualifications and body of knowledge have met the highest pet care standards established by industry experts and have been certified by an independent testing body.
The in-depth, 125-question CPACP exam, conducted at an approved testing location for a total testing time of 2.5 hours, covers animal care topics including health issues such as administering medications, first aid and CPR, and cleaning and disinfecting. Additional tested health-related knowledge includes fights and bites; documentation; profile, play, behavior, and temperament; and animal management. Tested knowledge of operations includes the safety of animals and the facility (chemical usage, safety requirements); escape (prevention, owner notification, recovery); death; extreme weather, and disaster preparedness. Staff management expectations are also addressed.
When choosing a boarding, daycare, or grooming facility, be sure to ask about their certifications.