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We are locally owned and operated by animal lovers! We have trained pet care professionals. Our entire management team is trained in Animal CPR and First Aid. Wags and Whiskers is also a member of the IBPSA- The International Boarding & Pet Services Association. Our salon team possesses expert skills and years of experience in pet handling, breed cuts, and hand-scissoring. Our dog handlers and kennel technicians have experience administering medication and have unmatched attention to detail. As of late 2022, we are excited to now offer Dog Training by professional dog trainers who focus on rewards-based programs perfect for training dogs of all ages in basic obedience! Trust our team to love your pet as we would our own.


Owner, Joleene Williams is passionate about animals. Opening a pet resort had been a dream come true.  Having three dogs and one cat, she wanted a place that loved her babies like she did. Her vision was a facility that was transparent and one that the babies are eager to visit. Wags and Whiskers was built with cage-free accommodation, state of the art cleaning system and up-to-date technologies with air purifiers and live cameras. 


Your team of pet professionals starts with general manager, Scott Palmer. Scott comes to Wags and Whiskers with 22 years of Animal care experience. He was a Vet Tech for many years at Care Animal in Dothan, AL. Scott is married with two children and four fur babies. Scott and his team are trained to handle all your pet's needs.

Meet our pet professionals that will be loving on your furry friends!

IBPSA Certified Owner and Manager

Joleene Williams owner of Wags and Whiskers

Joleene Williams

PACCC Certified



Scott Palmer

PACCC Certified

General Manager



Taylor Clar

PACCC Certified

General Manager


Joy Parkman - Asst Mgt.jpg

Joy Parkman

Assistant Manager

What it is and why we're all about it

In 2016, the pet care services industry witnessed the launch of the first professional pet care certifications conducted by an independent, third party.

The Professional Animal Care Certification Council (PACCC) is on a pet safety mission through the certification of pet care professionals. IBPSA is extremely proud to be a PACCC Gold Sponsor and of our many Members who are now independently certified by PACCC. Indeed, at last count, the majority of PACCC certified professionals were also IBPSA Members. Why? We believe it’s because we offer the educational resources and preparation for successfully passing the intensive PACCC exams.

When choosing a boarding, daycare, grooming or training facility be sure to ask about their certifications.

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